Turbo Auto Body | Oakland, CA

Branden F. January 31th, 2018

Absolutely worth it. Ashween took very good care of me and my car. Another vehicle had scrapped my side and bumper, and Ashween not only repaired the damage but fixed some scratches from something else at no extra cost. I took my car in Wednesday morning and I got the call that it was ready to be picked up on Friday afternoon. This was my first time needing something like this and Ashween walked me through the whole process, described how he would fix it and had already communicated with my insurance. They offered a free ride to the BART so I could get to work after I dropped my car off, and when it was ready for pick up offered to pick me from my house for free. To my surprise they also washed my car inside and out, and offered me some tips on how to better take care of my car. Absolutely great service. 11/10 would recommend to anyone. read more

Jimmy Q. January 4th, 2018

Took my car in for repair due to an accident last week. Recommended by my insurance and read the reviews. Definitely amazing. Joana took care of me from the time I took my car in for estimate and photo shoot. She was able to schedule me in to drop off my car for the repairs needed. Got my car back and it looks amazing. They definitely took care of my car. Joana has also been a great help with my insurance and help with my car rental. Thank you so much. read more

Laura A. December 28th, 2017

Literally, as good as it gets for customer service! I had a dual insured loss with Farmers and the first body shop I went to, Cooks Collision, could barely give me the time of day, and not only that, but I was the one who had to work around their schedule to get an estimate. Needless to say, after many days and delays by that b/s, my adjuster at Farmers (also super awesome!) referred me to Turbo. I will NEVER go back to another b/s now. Ever. Johanna took SUCH great care of me, was attentive, understanding, accommodating and compassionate, especially before Christmas. She made it seem like their mission was to ensure a) the very best repairs (which they totally were... and they cleaned my car!), b) a rehabilitation in my customer service experience (and they gave me their very best!), and c) that I would have my car back before Christmas so I could go traveling for the Holidays. I come from the insurance world, and so I'm familiar with b/s's enough to know, this one... Turbo... is the gold standard!! I encourage everyone to make this their next b/s choice. I even got a free reusable grocery bag with their logo on it! Johanna is the ultimate in Customer Service. Thank you so much for making my experience SO much better, and for getting me back on the road for the Holidays! read more

Heidi C. December 21th, 2017

I discovered this shop through my wonderful Farmers Insurance representative, Victor Lee. I was about to make a turn off the freeway to go home when I got into a bad accident:. My front car smashed into the guy's back end, taking off my front bumper, grill and took off my lights front parts. When the shop sent a tow truck to tow my car to the shop, a very nice, professional young man named Paul Yoon saw me and got the paperwork started right away to get the work done. He made me feel very calm and let me know what needed to be done on my car, and how long the work would take. Each day, he called and updated me on what was done. They took time to make sure each step of the work was complete and ready for the next step. When the car work was finished, I came back to the shop. Paul had the report and car ready. OMG. It was like nothing happened to my car. It was shiny new and beautiful. I was so happy. On December 16, I got into another accident. Although not as much work was needed on the back of my car, Turbo Auto Body treated my car with the same care and effort as my previous accident. I cannot recommend Paul Yoon and Turbo Auto Body enough! read more

Jennifer J. November 8th, 2017

This auto shop is great. Ashween helped me fix my car after I got into an accident with a semi-truck. It's always a bit intimidating going to a car shop as a female who does not have much knowledge about cars, but Ashween was very patient and kind, and went through all of the repair procedures in detail with me. He also consistently called my insurance for me to check the status of my claim. He went above and beyond with the quality of customer service and made sure that I was taken care of. When I went to pick up my car, I noticed that they had cleaned it for me as well! Ashween even gave me a little tote bag with a folder that included details of all the repairs and costs that they have done on my car with photos included! I highly recommend this place and Ashween for your auto repair needs. read more